British
Airways Customer Feedback from www.business-inc.co.uk
|
| Number
of responses |
5 |
|
Number with a disability |
2 |
| Number
Satisfied with service |
1 |
| Number
dissatisfied with service |
4 |
| Number
who complained to BA |
4 |
| Number
found complaint process easy |
0 |
| Number
found complaint process not very difficult |
0 |
| Number
found complaint process fairly difficult |
1 |
| Number
found complaint process difficult |
1 |
|
Number found complaint process very difficult |
2 |
| Number
satisfied after the complaint |
0 |
| Number
would fly BA again |
1 |
| Number
wouldn’t fly BA again |
4 |
| Number
may fly BA again |
0 |
